Quality of Service
Quality of Service Statement
Oliver P. Morahan & Son Solicitors is committed to ensuring quality service to all our Clients.
Confidentiality
We will observe the utmost confidentiality with regard to your affairs.
Courtesy
We will be courteous to you in all our dealings with you.
Your Legal Options
We will explain your legal options and the procedures involved clearly to you, to assist you in making the best decision about your affairs.
Charges
We will give you information about our own and other charges in accordance with legislation.
Efficiency
Once instructions are agreed and accepted, we will progress your affairs in a prompt and efficient manner.
Information
We will keep you informed about the progress of your affairs and we will respond to your correspondence in a prompt manner.
Client Monies
Monies paid to us for onward transmission to a third party will be held strictly in accordance with Solicitors Accounts Regulations.
Complaints
If you make a written complaint to us, your file will be reviewed and a reply will be issued as soon as is practicable.